TankSafe® respects your privacy and is committed to protecting personal information collected through our website, communications and business activities.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit www.tanksafe.co.za, contact us, submit an enquiry or otherwise interact with TankSafe®.
We process personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA).
1. Who We Are
TankSafe® provides fuel security and anti-siphoning solutions designed to help businesses protect diesel and reduce the risk of diesel theft, siphonage and related fuel losses.
For privacy-related enquiries, you can contact us using the following details:
TankSafe®
26 Glenpark Industrial
1A Highdale Road
Glen Anil
4051
South Africa
Email: info@tanksafe.co.za
Telephone: +27 31 566 2919
Website: www.tanksafe.co.za
2. Personal Information We May Collect
The personal information we collect depends on how you interact with TankSafe® and our website.
Information may include:
- Your name and surname
- Company or organisation name
- Email address
- Telephone or mobile number
- Information submitted through website enquiry or contact forms
- Information included in emails or other communications sent to us
- Details relating to a product, service or business enquiry
- Technical and website usage information
- Browser and device information
- Approximate geographic information
- Pages viewed and interactions with our website
- Other information you voluntarily provide to TankSafe®
We aim to collect only the personal information reasonably necessary for the purpose for which it is required.
3. How We Collect Personal Information
We may collect personal information when you:
- Submit an enquiry through our website
- Contact TankSafe® by email or telephone
- Request information about our anti-siphoning products or value-added services
- Communicate with our sales or support teams
- Interact with our website
- Provide information to us during the course of a business relationship
Certain technical and usage information may also be collected automatically through cookies, analytics technologies and similar website tools.
4. How We Use Your Personal Information
TankSafe® may process personal information for purposes including:
- Responding to enquiries and requests
- Providing information about TankSafe® products and services
- Communicating with prospective and existing customers
- Preparing for or managing business relationships
- Providing customer service and support
- Operating, maintaining and improving our website
- Understanding how visitors use our website
- Monitoring website performance and usability
- Maintaining the security and integrity of our website and systems
- Keeping appropriate business and communication records
- Meeting legal, regulatory or contractual obligations
- Protecting the legitimate rights and interests of TankSafe®, our customers and other parties
We will not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.
5. Our Use of Google and Website Analytics Services
TankSafe® uses website measurement and performance tools to better understand how visitors find and interact with our website.
Our website uses Google Site Kit, which is connected to services including:
- Google Analytics 4 (GA4)
- Google Tag Manager
- Google Search Console
Google Analytics may collect technical and usage information such as website sessions, pages viewed, website interactions, approximate geographic location, browser information and device information.
Google Tag Manager is used to manage website tags and tracking technologies that may be implemented on the website.
Google Search Console provides information relating to the website’s visibility and performance in Google Search.
Information generated through these technologies may be processed by Google in accordance with Google’s own privacy practices and terms.
More information about cookies and similar technologies used on the TankSafe® website can be found in our Cookie Policy.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, understand website usage and measure performance.
Some cookies may be necessary for website functionality, while others may support analytics and website measurement.
Where consent is required for the use of non-essential cookies or tracking technologies, visitors will be given an appropriate opportunity to manage their preferences.
For more detailed information about the cookies and technologies used on our website, please refer to our Cookie Policy.
7. Grounds for Processing Personal Information
Depending on the circumstances, TankSafe® may process personal information where:
- You have provided your consent
- Processing is necessary to respond to a request or enquiry from you
- Processing is necessary to enter into or perform a contract
- Processing is required to comply with a legal obligation
- Processing is necessary to protect a legitimate interest
- TankSafe® has a legitimate business interest in processing the information and that processing is permitted under applicable law
Where processing is based on consent, you may withdraw that consent, subject to applicable legal requirements and any processing that lawfully occurred before the withdrawal.
8. Sharing Personal Information
TankSafe® does not sell personal information.
Personal information may, where reasonably necessary, be shared with parties that assist us in conducting our business or operating our website.
These may include:
- Website hosting and technology service providers
- IT and technical support providers
- Website analytics and measurement providers
- Google and related technology services used on our website
- Professional advisers
- Business service providers acting on our behalf
- Regulatory, governmental or law-enforcement authorities where disclosure is required by law
Where third-party service providers process personal information on our behalf, information should only be processed for the purposes for which it has been provided and subject to appropriate data protection requirements.
9. International Processing and Transfers
Some of the technology and online services used by TankSafe®, including certain Google services, may involve information being processed or stored outside South Africa.
Where personal information is transferred outside South Africa, such transfers will be handled subject to applicable requirements under POPIA and other relevant data protection laws.
10. How Long We Keep Personal Information
TankSafe® will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless:
- A longer retention period is required or permitted by law
- The information is reasonably required for a lawful business purpose
- Retention is necessary to meet contractual obligations
- There is another lawful reason for retaining the information
When personal information is no longer reasonably required and TankSafe® is no longer authorised or required to retain it, it will be deleted, destroyed or de-identified as appropriate.
11. Protecting Your Personal Information
TankSafe® takes reasonable and appropriate steps to protect personal information against loss, misuse, unauthorised access, interference, alteration, disclosure or destruction.
We seek to maintain appropriate administrative, technical and organisational safeguards based on the nature of the information being processed and the associated risks.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your Rights Under POPIA
Subject to applicable law, you may have the right to:
- Ask whether TankSafe® holds personal information about you
- Request access to personal information held about you
- Request that inaccurate, incomplete, misleading or outdated personal information be corrected
- Request deletion or destruction of personal information where TankSafe® is no longer authorised to retain it
- Object to certain processing of your personal information
- Withdraw consent where processing is based on your consent
- Raise a concern regarding the way your personal information is processed
- Lodge a complaint with the Information Regulator of South Africa
TankSafe® may require appropriate proof of identity before processing a request relating to personal information.
Requests may be submitted using our POPIA Request Form or by contacting us at info@tanksafe.co.za.
13. Information Regulator
If you believe your personal information has been processed in a manner that does not comply with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.
Further information about the Information Regulator and its complaints process is available at:
We encourage you to contact TankSafe® first at info@tanksafe.co.za if you have a privacy-related question or concern so that we have an opportunity to assist you.
14. Third-Party Websites
The TankSafe® website may contain links to websites or online services operated by third parties.
TankSafe® does not control the privacy practices of third-party websites. When you follow a link to another website, you should review that website’s privacy notice or privacy policy to understand how it collects and uses personal information.
15. Changes to This Privacy Notice
TankSafe® may update this Privacy Notice from time to time to reflect changes to our website, business practices, technologies, services or applicable legal requirements.
The latest version will be published on this page and the Last updated date will be revised accordingly.
We encourage visitors to review this Privacy Notice periodically.
16. Contact TankSafe®
If you have questions about this Privacy Notice, would like to exercise your privacy rights or would like further information about how TankSafe® processes personal information, please contact us:
TankSafe®
26 Glenpark Industrial
1A Highdale Road
Glen Anil
4051
South Africa
Email: info@tanksafe.co.za
Telephone: +27 31 566 2919
Website: www.tanksafe.co.za
Last updated: 13 August 2026